RESUME
Professional
Summary
Currently, I am working as a Data Management Analyst, where I perform data analysis, building dashboards for automation and reporting, Interview client to solve business problems and present with deliverables and insights from the timeshare data, help leverage data to improve productivity among team members.
I have also interned at PayPal as a Risk and Data Analyst, where I was responsible for tracing the data lineage and create maps by analyzing data of 40+ external data vendors across the globe. I was awarded as one of the top 10 interns out of a batch of ~200 interns across North America.
I graduated with my Master's in Management Information Systems from UT Dallas. Before that, I have also worked for Tata Consultancy Services as an Oracle Database Administrator and Linux System Admin and later as an IT Analyst for the client State Bank of India. It was really challenging working at the main data center of one of Asia's largest banks and handling production databases while helping clients with optimization and process improvement. I incorporated Agile and ITIL practices to improve customer service and eliminating the non-value adds in the project. I also co-founded a startup- 'Biofarma' where we provided knowledge and technologies to the traditional farming community such as vermicomposting, dairy industry and organic farming.
Work
experience
Data Management and Reporting Analyst
Central Florida Investments, Westgate Resorts, FL
June 2018 - present
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Aggregate data from disparate sources (MySQL, Oracle, MS Access, SQL Server), analyze to derive insights
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Create Tableau dashboards with interactive views, trends, and drill-downs and communicate results to executive team and stakeholders
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Analyze customer data using SQL and Excel to automate reporting, improving customer service and measure employee performance
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Gain understanding of the timeshare business model, business problems to improve data management and reporting
Risk and Data Analyst | Data Strategy
PayPal Inc, CA
May 2017 - August 2017
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Improve integration and data governance, saving annual operational costs of $1.8 M
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Create end to end data lineage maps using Risk, Credit and Compliance data from 40+ external data vendors enabling transparency to enterprise data flow architecture
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Deliver presentations to executives while coordinating with cross-functional teams across 12 countries
IT Analyst
Tata Consultancy Services, Mumbai, India
September 2014 - June 2016
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Lead a team of six to provide production database support for 20 plus databases using ITIL and Agile practices
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Streamline the metrics reporting reducing the business process time by 30% and improving SLA metrics from 92% to 96%
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Automate updates, reports, and KPI dashboards using Advanced MS Excel (VBA, VLOOKUP, Pivot tables), Tableau, SQL and Bash scripts, reducing manual efforts time by 20%
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Provided support for Oracle and MySQL databases conducting security audits, disaster recovery drill, upgradation, data migration, health checkup and synchronization
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Perform Oracle database and Linux server hardening to enhance security by reducing surface vulnerability
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Experience in the business process and IT auditing (Induction Manual, Task Tracker, Process document, Issue Tracker, Backup document, Induction Manual, KEDB)
Cofounder
Biofarma, Mumbai, India
January 2014 - September 2014
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Cofounded a rural entrepreneurial startup for the amalgamation of recent technologies with traditional farming
Analytical Tools
Advanced Excel
Tableau
SAS
Power BI
SAP Business Objects
Python
R Studio
Databases and OS
Databases and OS
Databases and OS
Oracle
MS SQL Server
MySQL
MS Access
Linux
Unix
Oracle
MS SQL Server
MySQL
MS Access
Linux
Unix
Languages
R
Python
SQL
Java
PL SQL
SAS
Education
The University of Texas at Dallas
Master's degree, Management Information Systems,
GPA 3.72
Aug 2016 - May 2018
The Master of Science in Information Technology and Management (MS ITM) is a 36 semester credit hours STEM degree program (18-24 months) that prepares students to understand and solve real-world complex IT Business problems.
University of Mumbai
Bachelor's degree, Electronics, and Telecommunications, GPA 3.96
Aug 2010 - May 2014
The Bachelor's in E&TC is an 8-semester course that prepares students in the field of Electronics, Computer Science, and Telecommunications
Activities and Societies: Student Leadership Council, Entrepreneurship Development Cell